Privacy Policy & Disclaimer

www.pmdietaryservices.com (the “Site”) is owned and operated by Dott. Paola Moritz.

Paola Moritz Dietary Services (ABN 50 924 205 546) treats the privacy and security of your personal information very seriously.

This document describes the privacy policy of PM Dietary Services for the management of clients’ personal information. PM Dietary Services is bound by the Privacy Act 1988 (Commonwealth) and the applicable Privacy Principles in the Privacy Act when handling personal information, along with the Health Records Act 2001 (Vic) and the applicable Health Privacy Principles in the Health Records Act when handling personal information, which is health information.

Clients’ Personal Information

Your personal information is securely stored in passworded electronic files only authorised employees can access. Such information includes name, address, date of birth, Medicare number, billing and credit card details, telephone numbers and email addresses, medical history and further personal information collected during the provision of our nutrition services.

Personal Information Collection Methods

Your personal information is collected in a variety of ways by PM Dietary Services: the new client intake form (hard or soft copy), referral form for family/carers, email correspondence, minutes written during consultations, health practitioners’ referrals and laboratory analyses results.
Any health information collected from you or your health practitioner or other Allied Health service provider is accessed, stored and solely utilised to formulate individualised and appropriate dietary advice.

The provision of safe and accurate dietetics services is made possible by the collection of relevant Health information. If you do not wish us to access such information, we may be unable to provide optimal Medical Nutrition advice.

Consent

By registering details on our Website or by email or telephone, and/or using the Website or completing our Client Intake and Consent Form or otherwise engaging our dietetics services, you are giving PM Dietary Services your consent to collect, utilise and disclose personal information (including Health Information) for the sole purpose of providing medical nutrition advice.

Purpose Of Holding Personal Information

A client’s personal information is gathered and used for the purpose of providing dietetic services, which includes assessing, diagnosing and treating a client’s presenting issue. The personal information is retained in order to document what happens during sessions and enables the dietitian to provide a relevant and informed dietetics service.

Disclosure Of Personal Information

Clients’ personal information will not be disclosed except when:

  1. It is subpoenaed by a court; or

  2. Failure to disclose the information would in the reasonable belief of the dietitian place a client or another person at serious risk to life, health or safety; or

  3. The client’s prior approval has been obtained to provide a written report to another professional, to discuss the material with another person, e.g. a parent, employer or health provider, to disclose the information in another way or when you would reasonably expect your personal information to be disclosed to another professional or agency (e.g. your GP) and disclosure of your personal information to that third party is for a purpose which is directly related to the primary purpose for which your personal information was collected. Disclosure may also be required or authorised by law.

The Website: Www.pmdietaryservices.com

Cookies: Our Website may use “cookies”; technology to store data on a computer using the functionality of a browser. Many websites do this because cookies allow the website publisher to do useful things like find out whether the computer has visited the site before.

A browser can be modified to prevent cookie use – but if this is done our service (and our Website) may not work properly. The information stored in the cookie is used to identify visitors. This enables us to operate an efficient service and to track the patterns of behaviour of visitors to the Website. In the course of serving advertisements to the Website (if any), third-party advertisers or ad servers may place or recognise a unique cookie on a browser. The use of cookies by such third party advertisers or ad servers is not subject to this Privacy Policy, but is subject to their own respective privacy policies.

Requests for Access and Correction to Client Information

Clients can request access to any personal information held about them (including any Health Information) by PM Dietary Services. Where our records are found to be inaccurate, we will promptly rectify any inaccuracies on the basis of the further information provided.

Concerns

If you have concerns about the management of your personal information, please share such concerns in writing with Paola Moritz (Director). Should your issue with the use or disclosure of personal (including health) information fail to be resolved, you may wish to lodge a formal complaint with the Office of the Australian Information Commissioner on 1300 363 992, online at http://www.oaic.gov.au/privacy/making-a-privacy-complaint or by post to: Office of the Australian Information Commissioner, GPO Box 5218, Sydney, NSW 2001

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